Change Support Plan
Change AWS Support Plan (Optional)
The default account uses the Basic plan.
⚠️ Warning: Upgrading your support plan will increase your AWS account’s monthly costs. Please carefully consider your support needs before making changes.
Open AWS Management Console
Access the AWS Management Console interface.
Find and select AWS Support.
Change support plan
- In the AWS Support Center page, select Manage Support Plan.
Select new support plan
- Here you will see support plans with different costs.
- Depending on usage needs. Below is an example of Business Support+ plan.
- To change from Basic plan to Business Support+ plan, select Get started.
Confirm and agree
- Select My account to use for personal account.
- Select By checking this box, you agree to the terms as described below: to confirm
- Select Confirm to proceed with changing the support plan.
Wait for completion
- After about 15 minutes, the support plan will be changed to the new plan.
💡 Pro Tip: If you are using the Enterprise support plan, please use the link provided in the Change support plan page to contact AWS Support.
ℹ️ Information: AWS provides various support plans including Basic, Business Support+, Enterprise Support, and Unified Operations. Each plan provides different levels of support and response times suitable for business needs.