Request Support with AWS Support


In this lab, you will be introduced to the AWS Support service, the support plans of AWS Support, and learn how to access and create a support request on AWS Support.

AWS Support

AWS Support is available in various support plans (support plan) that provide access to tools and varying levels of expertise to support the operation and success of solutions built on the AWS platform. All support plans grant you 24/7 access to customer care, AWS documentation, technical documentation, and support forums.

Depending on your technical support requirements and the resources needed to develop your AWS environment, you should choose a support plan that aligns with your current AWS solution needs.

Support Center


  1. AWS Support Plans

    • Information about different support plans offered by AWS Support.
  2. Access AWS Support

    • Instructions on how to access AWS Support.
  3. Manage Support Requests

    • Details on effectively managing your support requests.